Terms and Conditions

These Terms and Conditions govern access to and use of the website soraia.io, operated by Soraia S.r.l. By using the website you fully and unconditionally accept these Terms. Every user is invited to read them carefully.

This English translation is provided for convenience. The Italian version prevails in case of discrepancy.

1. Operator identification

The website is operated by:
Soraia S.r.l.
Via Losana 13, 13900 Biella (BI), Italia
P.IVA e Codice Fiscale: 02820060024
Iscritta al Registro delle Imprese di Biella
Email: [email protected]

2. Subject matter and scope

The website soraia.io presents the consulting, training and software development services offered by Soraia in the field of Artificial Intelligence applied to business. The website serves an informational and contact purpose: it does not constitute a public offer within the meaning of art. 1336 of the Italian Civil Code, and the information it contains does not represent a binding contractual commitment. Any commercial relationships are governed by specific contracts executed separately.

3. Intellectual property

All content published on the website, including but not limited to texts, images, graphics, trademarks, logos, videos, code, layout, site structure, case studies, blog content and guides, is the exclusive property of Soraia S.r.l. or licensed to it, and is protected by applicable national and international laws on copyright and industrial property.

Any reproduction, modification, distribution, public communication, transfer, publication, sale or commercial exploitation of the website's content without the prior written consent of Soraia is prohibited. Personal, non-commercial use for informational purposes is permitted, provided the source is always cited.

Trademarks, trade names and logos of third parties that may be mentioned on the website (clients, technology partners, tools) belong to their respective owners and are used with their consent or within the limits permitted by law.

4. Use of the website

Users undertake to access and use the website in compliance with applicable law and these Terms. In particular, the following are prohibited:

• Using the website for unlawful, fraudulent or rights-infringing purposes.
• Attempting to compromise the security, integrity or availability of the website or related systems.
• Carrying out scraping, mass crawling, reverse engineering or automated content extraction without written authorisation.
• Uploading or transmitting malware, viruses or malicious code.
• Impersonating third parties or transmitting false information.

5. Published content and accuracy

Soraia takes the utmost care in drafting and updating the website's content. However, it gives no warranty as to the completeness, accuracy or currency of the information published, particularly with regard to technical content, regulatory references, prices, service availability, time estimates and results. Numbers, metrics and case studies cited are indicative and relate to the specific circumstances of the clients mentioned.

6. Links to third-party websites

The website may contain hyperlinks to websites operated by third parties (e.g. client websites, technology partners, public sources). Soraia does not control and is not responsible for the content, privacy policies or commercial practices of such websites. Access to third-party websites is at the user's own risk.

7. Limitation of liability

To the extent permitted by applicable law, Soraia is not liable for:

• Any interruptions, errors, delays or malfunctions of the website.
• Direct or indirect damages arising from the use of, or inability to use, the website.
• Decisions made by the user on the basis of information published on the website without prior verification.
• Content of third-party websites linked from the website.

Nothing in these Terms excludes or limits Soraia's liability for fraud or gross negligence, nor for any other liability that cannot be excluded by law.

8. Processing of personal data

The processing of personal data collected through the website is governed by the Privacy Policy, which forms an integral part of these Terms.

9. Cookies

The use of cookies on the website is governed by the Cookie Policy.

10. Amendments to the Terms

Soraia reserves the right to amend these Terms at any time for technical, organisational, regulatory or market reasons. Amendments take effect upon their publication on this page, with an indication of the new update date. It is the user's responsibility to periodically check the current version.

11. Jurisdiction and governing law

These Terms are governed by Italian law. Any dispute relating to the interpretation, performance or validity of these Terms shall be subject to the exclusive jurisdiction of the Foro di Biella, without prejudice to the application of mandatory provisions of law in favour of consumers, where applicable.

12. Final provisions

The invalidity or unenforceability of any individual clause of these Terms shall not affect the validity of the remaining clauses. Soraia's failure to exercise any right provided for under these Terms shall not constitute a waiver of that right.

13. Contact

For any enquiry relating to these Terms and Conditions:

Soraia S.r.l.
Via Losana 13, 13900 Biella (BI)
Email: [email protected]