Learn how automations helped CXL develop a workflow to automate the expert onboarding process.

CXL

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CXL is the reference point for marketing professionals who wish to expand their skills. Through specialized and in-depth training, CXL offers targeted courses that transform marketing specialists, equipping them with the skills necessary to excel in their careers.

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Scenario

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• Manual Processes: Managing expert onboarding and e-Learning content creation were subject to manual and repetitive procedures.
• Operational Inefficiency: The lack of automation resulted in a significant waste of time and a slowdown in operational flow. ‍
• Absence of integration between ProcessStreet and Wordpress

Methodology

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• Application of the WAVE matrix© to identify existing processes, bottlenecks and development priorities
• Design of a workflow optimized to achieve the objective
• Development of automated workflow to avoid manual copy-paste by connecting ProcessStreet directly to Wordpress

➡️ Discover how to optimize business efficiency with Wave Matrix! Click here to read the article: Maximize Business Efficiency with Automations

Solution

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Soraia proposed to develop an automated workflow connecting ProcessStreet directly to WordPress, revolutionizing the process of onboarding and creating e-Learning content.

Results

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Thanks to this solution, more than 70 hours have been saved for each new expert, generating an average of 5 extra courses per month and significantly increasing the satisfaction of the operations team.

Tools used